- Microsoft Teams and Cisco Webex interoperability options 1 – Cisco Webex and Microsoft Teams Office 365 integration. Recently, Cisco announced the compatibility of Webex with Office 365. With such an alliance, the users can easily access OneDrive, SharePoint, and even G-Suite applications within the Webex app.
- Both Webex Teams and Webex Meetings make it easy. Send quick messages: Use collaboration tools like Webex Teams for faster messaging, easy file sharing, and real-time whiteboarding. Work in real time: Use tools that let everyone work on documents and projects at the same time. Some of our favorites are SharePoint, Miro, and Figma.
How to use Microsoft Teams with Cisco Webex
Wish you knew how to use Microsoft Teams with Cisco Webex? Don’t worry. You will know how to soon enough.
Text Bot allows text messages into and out of Webex Teams. Text bot allows your customers and partners to send text messages into your business that get delivered into Webex Teams. Your replies to their text messages are typed into Webex Teams then our Text bot sends your replies to the text number it was received from.
While some companies believe they need to choose between apps, many businesses would prefer the option to simply stick with both tools in the same environment.
You may enjoy certain features on Cisco Webex, like Webex Calling, but enjoy the interactions with Office 365 that Microsoft Teams offers.
Ultimately, switching users from Cisco to Microsoft Teams (and vice versa) creates dissatisfaction and productivity gaps in your business.
So, wouldn’t you rather avoid it?
How to use Microsoft Teams if you’re also using Cisco Webex
Figuring out how to use Microsoft Teams with Cisco Webex can be complicated.
To begin to combat this, Cisco introduced integration between Webex and Office 365.
While this means you can access tools like PowerPoint and Word from your Cisco stack, there is no support available for Teams. You can, however, use Webex Meetings in Microsoft Teams.
There’s also the option to run Webex meetings in Teams through a dedicated app. However, you’re limited to Webex Meetings only. The messaging element is not supported here.
You might be thinking, surely, there has to be a better way?
Webex Teams Shows Out Of Office
There is.
Mio eliminates the issues that happen when companies attempt to awkwardly stick Microsoft Teams and Cisco Webex together.
Set Out Of Office In Webex Teams
How does Mio sync Microsoft Teams and Cisco Webex?
Mio provides full synchronization between Microsoft Teams and Cisco Webex. You can expect these features (and more) synced across platform:
- Direct messaging
- Channels and spaces
- Image uploads
- File sharing
- Rich text formatting
Let’s set the scene.
If you’re a Webex user in a traditional office environment and you need to chat with a Microsoft Teams user, you’d need to log out of the app and log into your Microsoft app instead.
Time consuming, unproductive, poor user experience.
With Mio, you can stay inside your preferred tool, and direct message your coworkers across platform.
Mio removes the need for third-party apps, complicated plugins, and bots to connect your Microsoft and Cisco users.
With rich text formatting, emojis and file upload/ sharing options, you can also make your messages as personalized and immersive as you like.
Make a mistake? Just edit your direct message from Webex, rather than having to switch to Teams. Want to say something on a Webex Team Space? Visit from your Microsoft Teams Channel.
How do I use Microsoft Teams with Cisco Webex?
All you need to do to get started is schedule your demo here.
You’ll enter your email into our contactform, and here’s what happens next:
- You receive a custom link to your web-based portal for custom onboarding.
- You’ll follow the directions given on your Mio hub to provide the correct permissions for each channel. Then, Mio will scale your cloud service automatically to suit the capacity you need.
- Next, we’ll show you how to use the Mio hub to your advantage. We’ll give you all the information you need to start mapping channels and setting your users up for direct messaging.
- Now, our team can work with you to scale up your service and add more users and channels to your interface. We’ll give you all the guidance you need to discover how to use Microsoft Teams with Cisco Webex effectively.
Enabling permissions for Microsoft Teams and Cisco Webex
Mio provides the end-to-end interoperability you need between your Microsoft Teams and Cisco Webex users. However, we need you to enable a few permissions on each app for us to connect the dots. On Webex, the permissions we need include:
- Spark: All – for full access to your Webex account
- Spark-admin:roles_read: to read the roles in your organization
- Spark-admin:people_read: to read the users in your company directory
On Microsoft Teams, the permissions we needare:
- Microsoft Graph delegated permissions:
- Read all user’s full profiles and directory data
- Read and write all groups
- Write directory data
- Office 365 SharePoint Online delegated permissions:
- Read and write user files
- Read all items in site collections
Keep your teams in sync
Learning how to use Microsoft in tandem with Webex isn’t just about syncing the appropriate apps and permissions. You’ll also need to get your people onboard too.
Fortunately, with Mio, all employees need to do is a single, one-time authorization to sync their direct messages across both platforms. As an admin, you’ll be able to send a message or prompt that encourages users to do this. You can also access the new Auto Prompt feature to automatically ask users for authorization.
With People Sync, all of your users get to set their preferred chat platform so that messages from other platforms can be routed and accessed natively.
Synced users on Mio using Microsoft will be able to participate in direct messages with people using Cisco Webex and vice versa.
Install Webex Teams
On the other hand, non-synced users will simply get a message asking for authorization.
Check out this video to see how seamless direct messaging between platforms can be.
Use Microsoft Teams and Cisco Webex together seamlessly
Mio makes forming a true connection between users simple. There’s no need for any additional end-user licensing requirements, and employees don’t have to change their habits or learn how to use new tools.
When your Microsoft users want to connect with a Webex user, they can do this on their Microsoft app, without worrying about a gap between platforms.
Discover how to use Microsoft Teams with Cisco Webex today by requesting a demo.
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You can only see your out of office status in Webex:
When you set your automatic replies for out of office in Microsoft Outlook or your out of office or vacation reply in Google Calendar, see Out of office or vacation reply for Gmail for more information.
This isn't the same as choosing Out of Office when you schedule an appointment or meeting.
When your calendar is integrated with Cisco Webex
If you're unsure about your setup, contact your administrator for help.
Go to Microsoft Outlook or Google Calendar to set your automatic replies. Your status in Webex automatically updates within 20 minutes, and your profile picture displays like this: . People in your organization will see your status:
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